A fair cancellation policy, applied the same way every time.
Set your policy, log no-shows and late cancellations by client code, see when a fee applies, follow monthly rates and send a kind message.
What the rules ask
- Many practices use a 24 to 48 hour notice window (Carepatron, SimplePractice).
- Guides separate no-shows from late cancellations, and often waive the first one as a courtesy.
- Tracking no-show and late cancellation rates each month helps spot patterns (Physitrack).
What is inside
Policy
Notice window, fees, first-time waiver, and the policy text for your intake.
Log
Each event by client code; late or in time is worked out from the hours' notice.
Monthly rates
No-show and late cancellation rates and fees per month.
Messages
A kind message for each case: fee, waived, or no fee.
Who it is for
- Therapists, counsellors and coaches in private practice
- Physiotherapists and other small treatment practices
- Tutors and personal trainers
Get it
$29 one-time
- One file that opens offline in any browser
- No account, no upload, no subscription
You get the file within one working day.
Questions
Should I enter health details?
No. Use client codes only. The tool does not need names or health information.
Does it charge clients?
No. It shows when your policy applies a fee.
Is this billing or legal advice?
No. Check your professional body's rules and local law.